Wednesday, April 29, 2009

Um....Read the Description?

I write descriptions for a reason - to explain what I am selling. So it always amazes me what people are thinking when they ask things like the following:

Hi Are you selling the entire blender or just the glass pitcher? Thanks

Here is the description:

Up for auction here is a Waring Pro WPB Series Blender. This is the Professional Bar Blender, Model # WPB09, in chrome. It has a glass pitcher and a powerful 2 speed motor. This item is BARELY used - maybe 3 times. It was a gift, and we have another, and we've only ever used it at the few parties we had need for 2 blenders. This is a great blender for crushed ice drinks, bartending, etc. Heavy duty, strong, and durable. Treat yourself to the quality of a professional grade bar blender! Since these retail for around $100, this is a great deal!

What part of any of that would imply that it's the pitcher only? I mean, the title is this:

Waring Pro Professional Bar Blender LN! Glass Pitcher

But all sellers specify parts of the auction in the title - it's not necessarily the title you're bidding on, you're supposed to read the description. Which, if you do that here, it's CLEAR that I'm selling the whole thing.

Not to mention here's the picture I've included with the auction:

I just don't get people....isn't it obvious that the whole blender is up for auction???

Thursday, April 23, 2009

Schizophrenic Buyers are EVER so Delightful!

Right, delightful.

A buyer of mine bought a blender on March 17, paid for it promptly. I shipped the next day. I get an email about 2 weeks later, where is it? Ok, yeah - that's weird. I track it - um, it's coming BACK to me. I send her the tracking result, and show her that I put EXACTLY the address she has in the system on her package, and she replies, yeah, I have that problem sometimes.

WHAT? You have that problem?? Then, um, fix your address???

So we have to wait for the stupid thing to meander back to me, and for me to find out I have to pay, AGAIN, to ship. And I asked eBay if it was ok for me to request she pay for that. They said yes, it's her fault. So I send her a request for the second shipping fee. NO response.

Then this week, on Apr 21, I get the following:

i still have not recieved this item it has been over a month now and nothing.. since march 17 i have ordered a total of eight large items similar to this one, all to the same address with no problems. They have all arived.. please let me know.

UM, hey psycho? We've already covered this! DUH. Seriously, can some of these people not even keep their purchases straight?? Are they really buying this much crap online??? And they get pissed at sellers....

So I reply, explain to her, even forward the emails I sent about the money for shipping - and she says, you know what, let's just go for a refund of purchase price, etc. Ok, fine.

SHE LEFT ME A NEGATIVE. WTF?? It's HER damn FAULT. That's bs. Just so wrong and sick and stupid, I can't even get over it....

I wish I hadn't sent her the refund, now...

Saturday, April 18, 2009

User Error It IS!!!

Mmm hmm - I was right - user error:

Hello, I want to thank ou for the quick response to my question about the menu functioning of the z6 camera I bought from you. The suggestions were helpful but did not actually apply. I kept trying things to get the menu function to work fully then discovered that the SETUP menu on the far right was a duplicate listing of the menu list column on the right. I was mistaken in thinking that the setup menu was not working. The camera works fine and I am about to leave positive feedback for the auction. Thanks,

Dang right you're leaving me positive - because the thing is perfect, like I flippin' said so! Yeesh -'d think someone would try to find the user manual or play with the camera a bit before asking for a refund, eh?

Tuesday, April 14, 2009

Got to Love This One...

Might not be stupid, per se, but it's still lovable and irritating in the extreme.

Hello, On 3/23 I won this Minolta Konica Z6 camera from your auction. I have discovered that when i put the Menu on SET UP setting in all modes I cannot operate any of the functions in the dropdown menu. When I first discovered this I thought the function might be limited to only a few selected functions but in reading up on it it applies to all functions. In the meantime, I have just started operating the camera and all setting adjustment functioning is lost in the setting I have described.

I would like to return the camera for a refund as it was described as in excellent condition. Please inform me as to what you would like me to do.

First off, I have no idea what in the world he's talking about. His description of the problem is so hard to understand, it's laughable. I'm getting something about menus. He's reading about it. Uh, ok. To me, it sounds like he's either dropped the thing, and wants to return it, or doesn't like it and wants to return it. Because the moment it left my hands, it was in perfect working condition. And if it's not working now, it's either user error (fairly likely if you ask me. Since he seems to be able to read, barely, he should look up the user manual online and try that angle), or shipping problems. Both of which? Not my problem.

It's always amazing to me that the first instinct of the buyer is to blame the seller - hey, you lying beyotch - you lied and sold me a faulty camera so give me my money back!

Which is grossly unfair, seeing as I know the thing was working the day I packed it (very well, I might add) and shipped it. So either the postal carriers drop kicked it left and right, or he's not the brightest bulb in the package (which, gee, seeing how well written his description of the problem is, how could that be??), or he dropped it/doesn't like it and just wants his money back.

Not happening.

Oh, I did suggest he try a factory preset reset. Which, hello, is probably the problem. Let's see what I get in response, eh? I await his reply with baited breath.

Friday, April 3, 2009

Contest at My Friend's Blog!

My lovely friend over at Suburban Scrawl is hosting a contest for New York City themed prizes!!! Check her out here:


Attention Buyers: Sellers HATE This!

Ok, this might sound really picayune, but sellers hate having a buyer request feedback. We loathe it, in fact. We will leave you feedback. A lot of us have a system for leaving it. I generally leave feedback all at once, or when a few people leave me feedback, I will go and leave them feedback. Buyers who pester me to leave them feedback annoy me, and basically wind up making me determined to never leave a feedback. This ext example if from a friend who is also a seller. It's not only a perfect example of feedback that is annoying, it's also a stellar example of our education system:

ood afternoon tyvm for the sweater and the pants plz leave me a feedback as i lefted you a feedback . have a great evening

There are no words. Lefted? No capitalization of "I"? Text messaging, or just ignorance? You make the call!